In-house Project

Analysis Workshop

From the Discovery workshop and user research, we should now have a validated idea of the problem …

Or enough feedback from users to know we’re not on the right track

In this session your teams will collate and explore what you found out during your user research

Research Synthesis

Like to your TfB anaysis session, you’ll complete these steps:

  1. Write notes on what came out of the research
  2. Theme those notes
  3. Write insight statements to summarise the notes

Writing notes

Each pair will summarise their research and add notes to Miro under specific headings

Theming notes

As a team, think of themes to summarise the findings of your combined research


Looking at the themes, ask ‘What does this mean?’

Summarise the themes with statements analysing their content

Mapping the Journey

Plan the main path through the application, considering 3 areas:

  • Discovery: how will users find your service
  • Learning: how will users find out what the service offers and how to use it
  • Using: what are the regular steps the user will take when using the app

Discovery is the least important step for us on the programme. It’s worth considering but not for more than a minute or two.

How Might We?

Think about the key challenges of building a Product which will respond to the user needs identified

Ask questions, not worrying about finding all the answers now. For example:

  • What technical challenges will there be?
  • How will we manage data?
  • What do we not know how to achieve?

Consequence Scanning

  • What are the intended and unintended consequences of this product or feature?
  • What are the positive consequences we want to focus on?
  • What are the negative consequences we want to mitigate?